Thursday, February 23. 2006
WRITE A SUCCESSFUL RELATIONSHIP STORY
Whether business, marriage, or neighbors, each relationship combines differing stories into a new relationship story. Like your life story, your relationship story does not just happen: each moment is a paragraph waiting to be written.
Hidden assumptions and implicit expectations can derail communication unless each point of view is expressed with simplicity and clarity. To see the point of view of the other and to communicate that understanding, each must respect the other's point of view. To understand and respect does not mean to agree.The ultimate freedom is not to rely on someone else's response to determine how you feel about yourself.
The most common response to being unheard is to feel ineffective. This results in repetition, often combined with turning up the volume. Then, the content of the discussion gets more intense focus rather than the process of feeling unheard that initiated the derailment.
12 Business Relationship Principles
1. Each person has a point of view.
2. Communication establishes a common ground to understand different points of view and to create a mutual, collaborative agreement or plan.
3. Developing empathy with another is predicated on doing it with yourself first. Empathy is a way of listening to yourself as well as to another person's entire experience of feeling, thinking, perceiving, and behaving. Rapport is from the French word rapporter which means to be in touch or contact with a person, including yourself.
4. What someone believes is more important than what they know.
5. To require that someone else responds to you in a particular way renders inauthentic both the person and their response.
6. What you don't do is as important as what you do.
7. Strike while the iron is cold. Known when to be reflective and invoke principles. When the house is burning is no time to teach fire safety principles.
8. There are few true emergencies in life. "I'd like to think about that and get back to you" is a response.
9. How empathic ruptures are learned from, understand, and repaired becomes a core maintenance aspect of every relationship. Everyone fails empathically with another at times. The most important thing may not be what you have done, but what you do after what you have done.
10. To forgive someone is to free yourself; if you hold on to anger and hurt, you continue to hold the injury.
11. You cannot change yourself by first trying to change someone else. The only person you can change is you. Attempting to change someone else's mode of processing or personality style won't work--and will create derailments. Quicken software cannot be changed or rehabilitated to WordPerfect.
12. To have someone live an unexpressed part of yourself can be both unsatisfying and addictive.
Reflect on what you have learned from previous contacts:
- How did I do in my last conversation? How do I feel about that?
- What patterns in my relationship and conversations do I want to change? To outgrow?
- What patterns in my relationship and conversations do I want to expand? To initiate?
- What judgments do I make of myself around this person? What judgments do I make of him/her?
- What judgments or criticism do I assume and expect?
- Outline the basic aspects of the story you want to create.
- Consider your frame of mind prior to your communication. Get centered in your body and relaxed.
- What do we each want from the other?
- What do we each need from the other?
- Am I relying on this person to provide some need or want that I could provide for myself
- What could I communicate to convey precisely what I want and need?
- Do I know precisely how my collaboration partner sees the issues?
- With emotionally charged topics, reflect back to your partner what you hear him or her saying before offering your point. This reflection assures the other's sense of effectiveness-to know that you register what was said. The other person is then in a better position to listen to you.
- Am I being all of myself in the relationship?
- Am I being aware not to take things personally?
- How could I better support my collaboration partner?
We are always communicating; there are many languages, and some even use words.
He practiced and taught Psychiatry and Psychoanalysis as Clinical Professor of Psychiatry at Baylor College of Medicine, is author of 12 books on success, money, work, and self-development, and founded and served as CEO of two healthcare corporations.
His web site is www.MentorPath.com
Tuesday, February 21. 2006
Emotional Intelligence In Your Practice
Chances are you’re familiar with emotional intelligence. It burst on the international scene in the 1995 with the publication of Daniel Goleman’s bestselling book (Emotional Intelligence), and has become the fastest-growing area of life and executive coaching today.
Coaches who offer emotional intelligence coaching:
- distinguish themselves from other coaches;
- help their clients accelerate their success and achieve bigger goals faster;
- gain a reputation for outstanding coaching and exceptional results;
- expand their coaching practices significantly;
- reap substantially higher financial benefits by offering more comprehensive, higher-level services.
As coaches, we see again and again that it’s not how book smart our clients are that makes the difference; it’s how people smart they are.
Emotional intelligence is about becoming aware of our own emotions, in the moment, and the emotions of others, and using that information to manage ourselves and our relationships with others. Emotional intelligence coaching offers a comprehensive set of coaching skills and tools that provide a natural extension to life, executive and corporate coaching.
While cognitive intelligence (measured as IQ) is set at birth, research shows that emotional intelligence (measured as EQ) can be learned. What’s more, the research shows the best way to enhance emotional intelligence is to work with a coach.
Coaching tools are now available to support coaches in coaching emotional intelligence. Furthermore, EI can be measured, making it possible for coaches to help their clients identify their strengths and vulnerabilities, and pull together a comprehensive coaching program and development plan that will lead to accelerated client success in life and work.
I strongly encourage you to incorporate emotional intelligence coaching into your practice. You will be impressed with the positive results it produces for your clients (and for yourself!).
Dr. Laura Belsten is a Master Certified Coach (MCC) and a national leader in the field of Emotional Intelligence. She is certified in three national EI assessment instruments and is offering a special coach’s teleclass through CTA. See below…
Coaching Emotional Intelligence
An exclusive course in Emotional Intelligence for Coaches with Laura Belsten, PhD. begins March 7th. Join this Master Certified Coach to learn the fastest growing and most scientifically validated advance in coaching. Learn more...


















Comments
Sat, 11.08.2008 14:46
My favorite quote is... "If your sea chart doesn't match reality, go with reality." Old Mariner saying. :)Comments ()
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