Creating revenue for the firm, connecting better with clients, serving the client need.
As a consultant, achieving this “coaching state-of-mind” has gone against my natural instincts as I’ve been programmed to give advice. The Human Capital Coaching program has allowed for me to become a much better listener and focus on what my client is truly expressing instead of how I would like to respond. I’m now…able to identify the real issues of a client at a deeper level. …the HCC program enabled me to resolve clients issues and capture new business much more efficiently, ultimately creating greater revenue for my firm.